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The success of any offshore outsourcing
project depends on many factors; one of them is how well the vendor
understands the client's business process and can then convert it
into IT solutions, thereby fulfilling the client's needs and
requirements. .
In the past few years, Offshore outsourcing
market has changed tremendously. Today, offshore outsourcing
vendors invest a lot for gaining domain and technical expertise and
have succeeded in
becoming leaders in many industries and technologies. This change in
offshore outsourcing market has made the local
consultancy augmenting offshore software development an integral
part of complex offshore software projects.
Local consultancy
has many advantages associated with it. For e.g., the client gets an
opportunity to
interact with the project manager. The project manager understands
the business process, gathers all the requirements of
the project and then communicates them to the staff of the offshore development
center, with whom he is well acquainted. In addition, the project
manager also provides advice to clients by telling them how to
achieve their business objectives through the requisite technologies
and how to implement these strategies. In addition, face-to-face
communication involves non-verbal cues, which makes communication
more effective. It also enables to establish high level of
interpersonal trust The client feels more secure when he gets chance
to interact with some representative from the offshore vendor, as
these face-to-face interactions
provide accountability. Also, such meetings can be used for setting
up project goals, milestones, norms and standards for
communications. However, local consultancy has few hitches associated with
it. Local consultancy adds to overheads expenditures like project management,
travel expenses etc. Ineffective management of these overhead
expenditures may lead to cost escalation, and so the offshore
outsourcing engagement may prove to be a costly affair.
HyTech Professionals LLC is a software
outsourcing company. We bring in local consultancy to understand the
client’s business needs and also to ensure seamless communication
with our offshore development center in Noida, India. Our US based
project manager ensures that risks associated with offshore
development are minimized, and accountability is increased. |